Partner Resources

To request a quote from any of our represented communications providers, please email a request to: netquotes@askconvergent.com

To submit and order, please attach signed paperwork and a copy of the original quotation and email to: orders@askconvergent.com

To request support on existing account for billing, trouble resolution, or MAC’s, please email a request to: support@askconvergent.com

Partner and Agent Programs:

At Convergent, we are aware of the complex needs of our vendor partners and agents. As a result, it is our goal to constantly evolve our service and provider offerings to provide a larger range of choices, support, and customer management functions to maximize the partner experience.

Convergent Communications provides an aggressive residual commission structure with access to most of the leading regional and national service providers through one-company, one-resource. Our support staff averages over 12 years of experience with roots in the service provider business. Convergent Communications back-office functions to all vendors and partners on carrier services include:

• Pre-sale design
• Provisioning Management – carrier coordination
• MAC’s and on-going support
• Up-sell and Contract Management
• Retention programs – solidify your revenue stream
• Internal CRM for service life-cycle management
• Channel Support and Marketing resources

Our partner’s goals are important. We understand that staying focused on core business strategies is critical to success. Access to customer information in a timely manner is critical because it delivers opportunity for new revenue opportunities. Convergent Communications helps make technology and service provider procurement simple.