On Demand Pre-Paid Engineering Packages

Convergent values the importance of providing the highest level of maintenance and support services to our customers, which is why we employ only certified, experienced network engineers and technicians.

For many companies, internal IT departments are strained and under-staffed. Most require a partner for outsourcing of support resources when projects arise or unexpected events happen. In addition, companies of all sizes enjoy when specialized resources can be on-site on a pre-scheduled basis monthly, quarterly, or annually to perform routine maintenance or other tasks. For all, predictability in cost and access to staff when the need arises is critical.

To answer the call, Convergent offers Platinum, Gold, or Silver pre-paid engineering packages that guarantee reduced hourly rates on a contract basis. Un-used hours remain in a debit account awaiting the next call or scheduled visit. If the need arises, simply call customer service and arrange a time for an engineer to be on site. Simple, easy, and predictable.

Convergent pre-paid packages can be used toward any Convergent provided service including network administration, IP and traditional telephony support, MAC’s, remote support, consulting, design services, and much more.

Just another way that Convergent is making technology simple…